Finance Audit & Assurance Analyst III
- South Portland, ME, USA
- Permanent, Full time
- TD Bank Group
- 16 Aug 17
Finance Audit & Assurance Analyst III
About TD Bank, America's Most Convenient Bank® TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.tdbank.com. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US .
TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com .
The Finance Quality Assurance Analyst III is responsible for taking the lead on executing quality assurance/control reviews for functions within the Finance division. The Finance Quality Assurance Analyst III is expected to provide supervision to Quality Assurance staff to ensure the Quality Assurance program is executed in accordance with the Quality Assurance/Quality Control Methodology
•Acts as back up to the Quality Assurance Manager as needed.
•Assumes the lead position on a QA review, providing supervision and assignments to team members.
•Executes testing of key controls in highly complex areas of the Finance division.
•Coordinates & executes quality assurance/quality control and/or compliance activities within the Finance division.
•Reviews Quality Assurance Analyst I and II documentation.
•Assists Quality Assurance Manager in the planning of Quality Assurance reviews including staffing and budgets.
•Assists in providing feedback on staff evaluations.
•Participates in special projects and performs additional duties as assigned.
•Creates manuals, reports and documents and makes updates as needed.
•Maintains strong relationships with partners and peers by sharing best practices, knowledge and leveraging experience.
•Identifies opportunities for process improvements to advance service quality and/or streamline functions.
•Recommends and implements training needs.
•Maintains and develops expert knowledge of company and/or department systems.
•Follows up on unresolved issues to ensure resolution. Contacts appropriate departments and employees to ensure completion of unfinished items.
•Contributes to a positive, ethical and respectful working environment and communicate openly with others
•Models company culture internally and externally.
•Participates in meetings and coaching sessions.
•Keeps staff informed of any procedural changes or enhancements.
•Participates in the selection, placement and training of new team members.
•Provides support to department leadership in performing trend analysis, information gathering, performance feedback and related activities
5+ years related experience required ((audit, quality assurance, regulatory reporting management, process control management)
•Excellent written and verbal communication skills
•Proven time management and organizational skills
•Excellent computer skills
•Must be able to work flexible hours
•Proven problem solving skills
•Excellent interpersonal skills
•Proven ability to work as an active participant in a team as well as independently
•Experience in a unpredictable and fast pace environment
•Proven ability to be detail oriented
Strong leadership & conflict resolution skills
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach her/his potential.
If you have a disability that requires an accommodation to complete the application process, please e-mail TD Bank's HR Compliance Department at firstname.lastname@example.org. Please include your full name, contact information and details about your request within the e-mail.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.