HAYS | Perth, WA
HAYS is partnering with a well-established, mid-sized Managed Service Provider in Perth to recruit an experienced
IT Support Engineer (Level 2). This is an excellent opportunity to join a fast-paced MSP environment, supporting a diverse client base across a broad range of technologies.If you're a hands-on technical professional who enjoys solving problems, working across multiple environments, and delivering exceptional customer service, we'd love to hear from you.The Role
As a Level 2 Support Engineer, you will provide remote and on-site support to a range of businesses, taking ownership of technical issues and delivering effective solutions across cloud, infrastructure, networking, and end-user technologies.
Key responsibilities include:
- Providing Level 2 technical support across multiple client environments
- Supporting and administering Microsoft 365 technologies
- Managing Azure AD / Entra ID environments
- Deploying and supporting Microsoft Intune solutions
- Configuring and troubleshooting networking equipment, including routers, switches, and wireless networks
- Building, configuring, and deploying Windows Server environments from the ground up
- Escalating and resolving complex technical issues
- Maintaining documentation and following service delivery processes
- Working closely with clients to deliver an exceptional support experience
- Microsoft 365
- Azure AD / Entra ID
- Microsoft Intune
- Network configuration and troubleshooting
- Routers, switches, wireless networking, and firewalls
- Windows Server installation and configuration
- Active Directory
- DNS, DHCP, Group Policy
- Virtualisation technologies
What's On Offer?
- Join a reputable and growing Perth-based MSP
- Exposure to a wide variety of technologies and projects
- Supportive team culture with ongoing learning opportunities
- Diverse client environment ensuring no two days are the same
- Career development and progression opportunities
About us
At Hays, we invest in lifelong partnerships that empower people and businesses to succeed. You are at the heart of everything we do. With over 50 years’ experience and a workforce of more than 10,000 people across 32 countries, we collectively put our customers, at the heart of everything we do.
Drawing on knowledge that’s unique to our scale, our commitment to understanding your needs and our ability to meaningfully innovate we are more than just a specialist recruitment business. By providing advice, insights and expertise on issues you face in today’s fast paced world of work, we’ll help you make the right decisions for tomorrow.
Looking for the right role for you?
At Hays we know that finding the right role at the right time takes careful consideration. As your lifelong career partners, we’re by your side, every step of the way.
Whether you’re seeking a new opportunity or support in navigating a career change, we bring the expertise and the connections to partner with you to help you realise your ambition.
Providing an unmatched breadth of jobs across industries and professions whilst leveraging our knowledge, employer relationships, learning opportunities and support, we can offer you roles that challenge and excite you.
Take the next step at hays.com.au
