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Head of Customer Due Diligence and Screening Unit

Non-disclosed Manama, Bahrain
Posted 5 days ago In-Office Job Permanent TBC

The candidate will be managing the Customer Due Diligence (CDD) and Screening procedures efficiently and accurately across all business lines. The role holder is responsible for developing procedures and workflows for all CDD and screening processes (including extended and simplified CDD). Moreover, handling all onboarding and periodic CDD reviews in accordance with agreed procedures and maintaining proper records and ensuring easy retrieval when needed. In addition, developing and delivering training to CDD Unit and to the sales teams and relevant teams within operations.


  • Bachelor’s degree
  • Relevant professional qualification (e.g. ACAMS – Association of Certified Anti-Money Laundering Specialists, ICA Diploma-International Compliance Association)


  • Minimum 5+ years of relevant experience in sales, customer onboarding, or compliance in the banking or payments industry within the GCC


  • Strong knowledge of AML/CFT and sanctions regulatory requirements.
  • Strong knowledge of CDD/KYC account opening and periodic review procedures in regulated financial services.
  • Strong knowledge of name and sanctions screening risks and alert management
  • Strong analytical skills
  • Strong management skills.
  • Rigorous, disciplined approach ensuring procedures are effective and are followed.
  • Strong communication skills, ensuring requirements are understood and followed by the sales teams and for securing dispensations where appropriate.

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