IT Operations Specialist

• Execute and monitor all operation tasks thru manual and automation tools.
• EOD processing and monitoring
• Monitor Oracle and SQL server databases in the bank.
• Monitors IT services, system resources usage and performance (24x7)
• Responsible for documenting the configuration of the Bank Databases and troubleshooting any reported problems.
• Co-ordinate with Vulnerability management team and apply authorized patches.
• Activate/co-ordinate Disaster recovery tests from operating systems perspective
• Monitor the alert log files and escalation handling
• Administer the backup/restore policy of all business applications.
• Monitor and manage data replication to DRC
• Daily Data Backup of all Business Applications and systems.
• Support to DBA & System admin team.
• Escalate user reported faults.
• Takeover first levels help desk responsibility after normal working hours
• Responsible for documenting the configuration of the Bank Databases and troubleshooting any reported problems.
• Co-ordinate with Vulnerability management team and apply authorized patches
• Activate/co-ordinate Disaster recovery tests from operating systems perspective
• Monitor the alert log files and escalation handling
•  Administer the backup/restore policy of all business applications.
• Monitor and manage data replication to DRC
• Daily Data Backup of all Business Applications and systems.
• Support to DBA & System admin team.
• Escalate user reported faults.
• Takeover first levels help desk responsibility after normal working hours
• Run all it operations for the Bank
• Responsible for monitoring GPH assets availability across 24/7 *365 days.
• In-Depth Knowledge of the bank IT operations.
• Manage the database alert, trace log, error log and proactively monitor DB any abnormalities.
• Database Replication service like ODG, ADG, Log shipping, Always ON and database mirroring.
• Should perform the database backup and restore as on required.
• Monitor/administer the datafile size, tablespace growth and file system size related issues to Database.
• Should be able to create DB user accounts and grants/revoke with appropriate privileges as per bank standard/security policies.
• Periodically update and maintain IT operational procedures.
• Should be able to manage and resolve sync gap issues on Database replication between primary and DRC center.
• Added advantage if working on banking domain and exposure on banking applications.
• Should have basic working knowledge on operating system such as Solaris, Linux, Windows etc.,
• Ability to report to escalate potential/proactively issues to Shift leader or Head of the department.
• Should be able to work as a team and rotational shifts.
• Periodic update of operating system and application patches
• Participate in DR & BCP drills
• Monitor system alerts and Job flows
• Periodic scanning of Group IT infra for vulnerabilities and patching of systems and databases.

 Job Requirements:

• 3-4 years solid experience working as a  Jr. DBA Admin in any database / IT operator in a heterogeneous environment of Windows/Linux/Solaris/AIX
•  3-4years on backup technologies like Netbackup, Veeam &  Unix/Linux & Windows environment
• Knowledge of programming experience with proficiency in Unix Shell (Korn, Bash) scripting,
• Bachelor’s in computer science or equivalent
• Degree in Computer science or equivalent experience with 2-5 years of proven IT Operations related experiences. A previous experience in 7*24 operation environments is desirable.
• Experience working in financial services, banking or other fast paced 24/7 regulated financial organizations
• Excellent customer service and interpersonal skills,
• Excellent verbal and written communication skills,
• Strong documentation and automation skills,
• Excellent troubleshooting, root cause analysis and permanent problem resolution skills
• Ability to handle multiple tasks in a fast-paced environment,