To provide the consultancy on new credit product launch, enhancements to existing product offering, new Value-Added Services offerings to the card issuing customers of AFS. Detailed analysis and Solution design for the system changes on AFS Credit processing system – VisionPlus. Co-ordinating with all internal and external stakeholders
Supporting the external customers & AFS internal stakeholders during the development of changes, testing & Live system deployment meeting the agreed scope. Conducting workshop on the Credit processing system – VisionPlus features, usage and attending Client workshops with schemes/their vendors for requirement gathering.
Assisting the Client Relationship Management team on High Level Estimates, consultancy for Credit system offerings, feasibility of changes. Assisting the Customer service & BAU teams for different service tickets on Credit system working, functionality & features.
Principal Responsibilities, Accountabilities and Deliverables of Role:
- Consulting to the customer banks in advising the optimal solutions, to meet their business scenario, new requirements, AFS offered Value Added Services, Credit system capabilities
- Requirement gathering with customers to avoid gaps in the understanding of business case
- Assisting the CRM team on High Level Estimates, consultancy for Credit system offerings, feasibility of changes and re-prioritization of work queue to meet the expected timelines from customers
- Detailed system analysis of the business requirements in co-ordination with internal AFS surround teams for optimal, cost-effective and time to market solution design
- Assisting internal teams (VisionPlus Development, Application Support, EMV) in design walkthrough, technical design, clarifications to have the development in-line with the client requirement
- Analysis & advise on the VisionPlus system capabilities through configurable parameters to Customer Service Team to avoid the customer complaints
- Participation in UAT & Live implementation for credit system configurations
- Conducting workshops for new customers on the VisionPlus system features, operational usage
- Credit Cards processing, VisionPlus System, Business Analysis, Digital Technologies, IBM Mainframes, COBOL, JCL, CICS, ISPF, TSO.
Education / Certifications
- 5 Years in technical analysis and solution design of which at least 3 years should be on IBM Mainframe.
- 3 years of hands on VisionPlus development.
- Documentation, Teamwork, Team Mentoring, Logical thinking, Willingness to Learn