To contribute to the creation of a unified Group Operations capability through the successful delivery of organizational change which ultimately delivers a standard operating model for operational activities across the Group. Focused on identifying and delivering change projects and initiatives designed to create a unified target operating model for the Group’s operations business. Embedding Lean / Six Sigma concepts within operational teams.
Around 15 years of experience working for a financial organization of which 5 to 7 years should be in an organizational change management, leading business process transformation within the Banking Operations and at least some of which is related to introduction of new technology.
Finance, banking, accounting, business or risk management bachelor’s Degree or qualification.
Qualified Project Manager
Lean / Six Sigma qualification
Preference for previous experience in Wholesale Banking Operations particularly in Trade and Cash Management, payments operations. Experience in ‘Digitisation’ and Business Process Management improvement also preferred.