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Client Success Manager (m/f/d) - Fixed Term

adsquare GmbH Paris, France
Posted 1 day ago Temporary Competitive

Client Success Manager (m/f/d) - Fixed Term

adsquare GmbH Paris, France
Client Success Manager (m/f/d) - Fixed Term
Intro

Adsquare's mission is centered on:
  • Passion: Solving complex challenges with exceptional people, technology, and data.
  • Niche: Specializing in Location Intelligence for Programmatic Advertisers.
Our work is guided by our core values, and we look for candidates who embody them:
  • Drive: Turning ambition into action that brings valuable outcomes.
  • Resilience: Adapting, persevering, and growing stronger through challenges.
  • No BS: Upholding honesty, transparency, and clear communication.
  • Humble: Valuing modesty and letting results speak for themselves.
  • Moral Compass: Acting with fairness, integrity, and respect.

About the team

As a Client Success Manager (m/f/d), you will play a key role in the Client Success Team, reporting directly to the Head of Account Management France & Benelux.

Your Mission

Please note that this role requires experience in the media, advertising or programmatic industry.
  • Manage and grow an existing portfolio of clients, including Media Agencies, Direct Advertisers, Trading Desks, and Managed DSP Teams.
  • Proactively drive revenue by upselling and introducing new products to your accounts, aiming to meet and exceed your revenue targets.
  • Collaborate closely with the Sales team to identify new business opportunities within your agency network.
  • Ensure seamless client onboarding, from DSP mapping to setting up measurement tracking and providing access to Adsquare's tools and systems.
  • Monitor live campaigns to ensure smooth delivery and performance.
  • Maintain accurate forecasting and opportunity management using Adsquare's CRM tools.
  • Oversee invoicing by gathering necessary information, such as usage reports and billing details, ensuring correct and timely invoicing for all clients.
  • Stay updated on Adsquare's evolving product and technology offerings, responding to client requests and evaluating feasibility autonomously when needed.
  • Partner with the Product Team to proactively suggest improvements to products and processes.
  • Effectively communicate Adsquare's value proposition and vision to partners and internal team members.
  • Actively participate in the mobile and programmatic communities to build a network and generate leads through conferences and social events.
  • Create insightful case studies based on campaign performance for your clients.

Your Profile

  • Proven experience in account management, sales, or business development within the data or programmatic industry, or in a media agency.
  • A solid understanding of the advertising ecosystem, particularly how media agencies operate.
  • A proactive approach, with a willingness to take full ownership of the sales process in a fast-paced, growing company.
  • Ability to build and nurture long-lasting client relationships.
  • Strong interpersonal skills with excellent communication and negotiation abilities.
  • Previous experience in real-time advertising, programmatic, data management, or ad-tech is a strong plus.
  • Fluency in both English and French is essential.

Why us?

  • Competitive compensation package with performance-based bonus
  • Hybrid working model
  • €1,200 annual learning & development budget
  • 30 days of paid vacation
  • 9 additional RTT days per year
  • Public transport contribution
  • Mental health support and well-being initiatives

Salary Range (Annual On-Target Earnings)

35,000 - 40,000 euros

Recruiting Process

Value Based interview - 30 min
Hiring Manager interview - 1 hour
Take at home task
Team interview - 30 min

Work model

Hybrid

Desired start date

Septemeber

About us

Adsquare is the global audience & location intelligence company making marketing a whole lot smarter.

With eight offices around the world we are a truly international company but one united team working towards our vision: empowering companies to accelerate business growth by staying at the forefront of data-driven marketing.
We are pioneers in advertising and data. We were born mobile, before it was a necessity, and have pioneered data-driven advertising in display and now DOOH. We have the smartest people, working with the best tech, so we can drive the pace of change.

We are visionaries. We see a better way for marketers and are doing everything we can to make that a reality. We believe in innovation and the power of technology. We believe in constantly improving what we're doing because the work is never done.

We believe in what we do and rise to meet our own high standards. If there's a problem, we fix it, humbly and without fuss or delay. Although our technology is best-of-breed, we are unassuming and modest in our approach.

We are passionately candid, both with each other and with our clients. We take the time to explain our approach to their problem, confident there is nothing to hide.

We are consistent and true to our word. We don't take shortcuts but focus on being our clients' most reliable partner. We make promises - and we keep them. As a result, clients enjoy spending time with us, because we are good people.
Job ID  daGn5uOrjF5I
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