• Competitive
  • Hong Kong
  • Permanent, Full time
  • HSBC
  • 2019-03-21

Assistant Triage Manager - Compliance

  • Full time
  • Hong Kong
  • 21 Mar 19

Assistant Triage Manager - Compliance

Some careers grow faster than others.

If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.

Compliance is a global function that brings together all aspects of regulatory and financial crime risk management. Acting as risk stewards, and incorporating a range of specialist teams, we work together with the business and leverage advanced technology to help HSBC navigate a complex regulatory landscape and embed a sustainable approach to compliance risk management that supports safe growth and serves customers fairly. Compliance aspires to continuously raise the bar and set leading standards across the industry to help HSBC safeguard its customers and the communities within which it operates.

We are currently seeking a high caliber professional to join our team as Assistant Triage Manager .

Principal responsibilities

  • ​Principal point of referral for all relevant investigations, which may originate from various internal or external sources.
  • The provision of timely and reliable assessment and triage on potential financial crime risks to improve risk management decisions within Financial Crime Threat Mitigation.
  • Completion of initial case qualification and all associated logging to determine action status of request.
  • To adhere to the globally defined triage procedures or approved country variances across Financial Crime Threat Mitigation Investigation, which are designed to support the operational effectiveness of the investigative capability.
  • Ensure that all cases are correctly entered onto the case management system

  • ​Existing Fraud Operations or Investigations experience preferred but not essential.
  • Knowledge of bank enquiry systems.
  • Capable of picking up, and applying, new ideas or concepts quickly.
  • Excellent interpersonal, customer service and communication skills, both written and verbal.
  • Excellent organisation and analytical skills.
  • Excellent decision making and influencing skills.
  • A motivated self starter who has the ability to work effectively alone and under pressure.
  • The ability to work accurately and to remain calm and controlled under pressure whilst performing all functions of the role.
  • Adaptability and flexibility.
  • Good computer skills and knowledge of Microsoft software.
  • Enthusiasm and a positive attitude.
You'll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.