CIB Operations - Securities Operations - Digital Operations Lead - Vice President - Hong Kong CIB Operations - Securities Operations - Digital  …

J.P.Morgan
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Last application, 15 Jul 19
Competitive
J.P.Morgan
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Last application, 15 Jul 19
Competitive
CIB Operations - Securities Operations - Digital Operations Lead - Vice President - Hong Kong
Department Summary

CIB Digital & Platform Services proactively partners with a number of internal LOBs, as well as with third-party clients worldwide, to provide best-in-class operational processing capabilities across all asset classes.

J.P. Morgan's commitment to invest in its global operating platforms uniquely positions the firm to support existing businesses and strategic growth across products, clients and regions with flexible, efficient and scalable solutions.

Position Summary
This is a senior operations role in the APAC Securities Services Cross Change Team to co-ordinate and drive the reduction of manual processes in the Securities Services operations teams, using but not limited to, the suite of tools within the JPMorgan Intelligent Automation program.

Key Accountabilities/Major Responsibilities
  • Establish appropriate process and reporting to identify, track and execute manual process reduction opportunities
  • Lead and facilitate stakeholder discussions and forums with clear outcomes and actions
  • Manage resources and project progress to ensure on-time delivery
  • Manage internal and external stakeholder relationships
  • Provide executive reporting and communication to senior management


Skills / Qualifications / Experience

  • Minimum 5 years of Technology and/or Operations experience, with a focus on change management
  • Understanding of the Markets and Securities Services business an advantage
  • Understanding of Robotics, Xceptor, Alteryx an advantage
  • Advanced level understanding of MS Excel, Powerpoint and VBA an advantage
  • Project management experience required
  • Works independently and ability to multi-task
  • Excellent leadership qualities and ability to use appropriate methods and a flexible interpersonal style to motivate and build relationships across virtual teams
  • Proven problem solving capability with demonstrated ability to drive issues through to resolution
  • Strong written and oral executive-level communications skills with ability to deal with a diverse stakeholder base
  • Ability to work at pace with accuracy, effective at working under pressure and tight deadlines
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