Technology Support Manager (Bank, 6 Months, extension) Technology Support Manager (Bank, 6 Months,  …

Allegis Global Solutions
in Hong Kong, Hong Kong, Hong Kong
Contract, Full time
Be the first to apply
Around 30k (Nego.)
Allegis Global Solutions
in Hong Kong, Hong Kong, Hong Kong
Contract, Full time
Be the first to apply
Around 30k (Nego.)
With good benefits and bonus International bank exposure Prefer FS / IT

Responsibilities:

  1. Technology Performance Management
    • Establish and maintain performance metrics such as KRI and KPI to measure the performance of each technology domains and Country Technology Management team.
    • BAU management of Technology Governance, including collection, monitoring, analysis, assessment processes of performance metrics.
    • Establish dashboard and prepare report to track the performance and look for improvement opportunities.
  2. Continuous Improvement to Strengthen Technology Governance and Operational Efficiency
    • Drive the in-country improvement program to strengthen technology governance, improve operational efficiency, mitigate technology risk and improve service quality.
    • Verify and track the remediation plans of specific gaps identified by First, Second and Third Line of Defense through the control assessment and sample testing.
    • Identify thematic issues in technology governance by gathering and evaluating data from multiple sources including testing, risk indicators, incidents, losses, audit findings, etc.
    • Support the implementation of ongoing training programmes in collaboration with Compliance, Operational Risk and other 2nd line stakeholders.


Requirements:

  • University degree holder in Information Technology and related subjects
  • Working experiences in Information Technology
  • Preferred previous working environment in banking or other financial services environment
  • Good knowledge with MS Excel, Word, Power Point, Share Point.
  • Good analytical mindset and is capable of consolidating data, analysing data, and coming up with table/chart on dashboard.
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