Computer Operations Analyst Computer Operations Analyst …

Wells Fargo
in Bangalore, Karnataka, India
Permanent, Full time
Be the first to apply
Competitive
Wells Fargo
in Bangalore, Karnataka, India
Permanent, Full time
Be the first to apply
Competitive
Computer Operations Analyst
Wells Fargo & Company (NYSE: WFC) is a leading global financial services company with $2.0 trillion in assets and offices in over 37 countries. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides asset management, capital raising and advisory, financing, foreign exchange, payments, risk management, and trade finance services to support customers who conduct business in the global economy. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We also value the viewpoints of our team members and encourage them to be their best. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Learn more at our International Careers website .

Market Job Description

About WF Enterprise Global Services:
Wells Fargo Enterprise Global Services (WFEGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Business Services, Risk Services and Knowledge Services. EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our International Careers website .

department Overview
The Technology Infrastructure (TI) team is responsible for enterprise-wide infrastructure services across the global footprint, including networking, production services, storage, data centers, mainframe, midrange and Cloud-based systems, distributed systems, and international infrastructure.

About role
This position would be an excellent opportunity to join the WFEGS team in supporting a critical function within the Wells Fargo Enterprise, Mainframe Console Monitoring.
Responsibilities
The successful candidates will be responsible for monitoring the overall production environment, resolving the most complex production, application and system problems ensuring issue follow through to resolution.
Highly competent with IMS and CICS; troubleshooting JES2 and JCL related issues.
Experience implementing/utilizing best practices for Mainframe Operations.
Process Development, Quality Management Processes, Industry Knowledge.
Schedules daily team duties and activities to ensure coverage and to ensure the data center service commitments are met. Analyzes work flows and procedures, attends issue analysis meetings to resolve issues, and recommends improvements and automation.
Consults with support groups on new systems.
Oversees change to the production environment including reviewing in detail, identifying and working with requestor to resolve potential conflicts, and assigning tasks to implementation team.
Audits and assures all processing procedures and documentation within the data center are maintained.
Essential Qualifications
4 + years of Mainframe Operations Experience.
Highly competent with IMS and CICS; troubleshooting JES2 and JCL related issues.
Proven Experience in Monitoring subsystems (e.g. IMS, CICS, DB2) Managing (i.e. owning) the incident through service restoration
Perform automated startup and shutdown of the production operating system - IPL's
Experience in performing Mainframe DR activities
Proven ability to proactively recognize any potential risks or downstream effects of a single or group of problems or changes in the Mainframe environment.
Experience implementing/utilizing best practices for Mainframe Operations.

Market Skills and Certifications

4 + years of Mainframe Operations Experience.
Highly competent with IMS and CICS; troubleshooting JES2 and JCL related issues.
Proven Experience in Monitoring subsystems (e.g. IMS, CICS, DB2) Managing (i.e. owning) the incident through service restoration
Perform automated startup and shutdown of the production operating system - IPL's
Experience in performing Mainframe DR activities
Proven ability to proactively recognize any potential risks or downstream effects of a single or group of problems or changes in the Mainframe environment.
Experience implementing/utilizing best practices for Mainframe Operations.

We Value Diversity

At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.

Region

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