Systems Support Analyst
Wells Fargo & Company (NYSE: WFC) is a leading global financial services company with $2.0 trillion in assets and offices in over 37 countries. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides asset management, capital raising and advisory, financing, foreign exchange, payments, risk management, and trade finance services to support customers who conduct business in the global economy. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We also value the viewpoints of our team members and encourage them to be their best. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Learn more at our International Careers website .
Market Job Description About Wells Fargo (EGS) India Solutions
We are hiring for a position in EGS Delivery in India. EGS stands for Wells Fargo's Enterprise Global Services. We are a critical component of the Wells Fargo strategy to leverage distinct advantages of a global environment. Legally, we are known as Wells Fargo (EGS) India Solutions. Currently we are 12000+ strong team members with 3 locations (Chennai, Bangalore and Hyderabad) in India and 1 center in Manila. Department Overview
Payments, Virtual Solutions, and Innovation /Community Bank Technology (PVSI/CBT) within the Enterprise Information Technology business provides strategic technology solutions to the both the PVSI and Community Banking lines of business, including application design, development, and support. It also helps CBT PVSI CIO group in transforming the technology organization. This includes collaborating with Risk Management, Enterprise Architecture, Strategy, Shared Service and Infrastructure teams. About The Role L3 production support for mission critical application like ATM / PoS (Point of Sale) 16*7 Analyzes highly complex business logic, understand technical specifications to troubleshoot medium to complex application issues. Acts as an expert technical resource for modeling, simulation and analysis efforts towards IT simplification. Responsibilities Develops new documentation, departmental technical procedures and user guides. Takes care of application side of tasks during Change and Release Management. Take care of Incident and Problem management for Application. Assures quality, security and compliance requirements are met for supported area and oversees creation of or updates to and testing of the business continuation plan. 6+ years application Support in L3 model, prior development in java based application is preferred. Strong in using standard monitoring and Log research tools like Splunk, AppD. Should be strong at Middleware Apache & Tomcat. Expertise in writing SQL and PL/SQL code, Stored Procedures, Functions, and Triggers etc. Unix/Linux- Write Shell/PERL scripts proficiently and aware of most of the advanced/networking commands Banking and Payments Domain experience is a must. Essential Qualification
1) Development background CoreJava, Apache & Tomcat - Experience in supporting Java based applications.
2) SQL& PL/SQL - Expertise in writing SQL and PL/SQL code, Stored Procedures, Functions, Triggers etc.
3) Unix/Linux- Write Shell/PERL scripts proficiently and aware of most of the advanced/networking commands
4) Prior experience working in Production application / environment management.
5) Excellent Communication Skills
6) ATM/POS/Payments Domain experience
Market Skills and Certifications
We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.