Job Description

The role of Senior Analyst, Due Diligence Operations based in Gurugram will be responsible for executing screening activities for prospective and existing partners to identify and mitigate financial crime, sanctions, reputational, and regulatory risks.

Responsibilities

The principal responsibilities of this position include:

• Conducting sanctions, Politically Exposed Person (PEP), Special Interest Person (SIP), and adverse media screening for prospective and existing partners.
• Investigating, assessing, and escalating potential screening matches in accordance with regulatory requirements and internal policies.
• Maintaining accurate screening records, supporting documentation, and audit trails within designated systems including CADENCE and approved document repositories.
• Supporting onboarding, periodic refresh, and event-driven reviews by ensuring all required parties are screened and documented in accordance with established due diligence standards.
• Partnering with Relationship Managers, Due Diligence Operations, Compliance, GFCC Risk SMEs, and other stakeholders to facilitate timely review and resolution of screening findings.
• Ensuring adherence to established service level agreements, regulatory requirements, and enterprise risk management standards.
• Building dashboards for the team to support ongoing processes, strengthen governance, quality and controls.
• Partnering with the DDO Frameworks and Tooling team to strengthen controls and drive process improvements through the use of automation and GenAI.

Qualifications

Minimum Qualification:

• University Degree or equivalent.
• Knowledge of FATF guidance, AML/KYC regulations, OFAC sanctions requirements, and financial crime compliance practices preferred
• Experience using screening and due diligence tools such as Dow Jones Risk & Compliance, Bridger, LexisNexis Bankers Almanac, or similar screening platforms preferred.
• Prior experience in Financial Crime Compliance, AML Operations, Sanctions Screening, KYC, Due Diligence Operations, or Risk Management functions.
• Experience performing sanctions, watchlist, PEP, adverse media, or customer due diligence screening activities.
• Strong analytical and investigative skills with the ability to evaluate screening results, identify risk indicators, and assess potential financial crime exposure.
• Ability to review, interpret, and document screening findings with clear rationale and audit-defensible records.
• Strong attention to detail and organizational skills with the ability to manage multiple cases and priorities in a fast-paced environment.
• Effective verbal and written communication skills, including the ability to articulate screening outcomes and collaborate with cross-functional stakeholders.
• Ability to work independently, exercise sound judgment, and escalate issues appropriately.

Preferred Qualification:

• working knowledge of SQL for querying, validating, and analyzing operational and quality data to identify trends, exceptions, and improvement opportunities.
• Experience with Power BI (or similar business intelligence and visualization tools) to develop dashboards, monitor quality metrics, and generate actionable insights for stakeholders.
• Familiarity with data analysis and reporting tools, including advanced Microsoft Excel (Pivot Tables, Power Query, Lookup functions) and SharePoint, to support quality reporting, governance, and continuous process improvement.
• Exposure to automation and workflow tools (e.g., Power Automate, Alteryx, Tableau, or similar platforms) is an added advantage.
• Familiarity with Generative AI (GenAI) tools and applications, with the ability to leverage AI-assisted solutions to enhance productivity, improve reporting, streamline quality processes, and drive operational efficiencies while adhering to enterprise governance and data security standards.

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About the Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.