Technical Manager-DLP Information Security

  • Competitive
  • Kuala Lumpur, Malaysia
  • Permanent, Full time
  • Standard Chartered Global Business Services Sdn Bhd
  • 24 May 19

Technical Manager-DLP Information Security

About Standard Chartered


We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities

  • Responsible for configuring, maintaining, troubleshooting and enhancing the DLP platform.
  • Responsible for identification, assessment and resolution of DLP incidents/ change request within SLA and recurring problem management.
  • Proactively monitoring and maintenance of the DLP platform.
  • Proactively monitoring and maintenance of the DLP platform.
  • Proactively assess DLP safeguards across the DLP tool suite to identify potential risks and perform trend analysis
  • Accountability for DLP technology refresh/ system upgrades and project implementation within BAU support scope.
  • Liaise with vendor support where required to address technical issues with the DLP platform.
  • Ability to write procedures and work instructions for security product support Process and reports preparation
  • Ability to self-direct and work independently when necessary, and clearly articulate technical concepts/ issues to both technical and non-technical peers and management
  • Contribute to overall DLP process improvements and documentation
  • Represent and contribute to the overall DLP solutions and methodologies
  • Candidates must be able to perform system administration operation duties, which may require having a non-traditional working hours
  • Having strong experience in stakeholder management.

Our Ideal Candidate

  • Qualifications: Essential: IT/Computer Science/Engineering Degree & Symantec DLP production certification/ CISSP/ ITIL v3 foundation and above is preferred.
  • Years of Experience: 8 years and above
  • Nature of Experience: Strong understanding and hands-on implementation experience.
  • Ability to troubleshoot technical issues and handling incidents.
  • Good understanding of BAU support processes like SLA management, incident/ problem management. Experience in other areas of Cyber Security (Symantec Data Center Security, Imperva Database monitoring, Balabit session monitoring, Symantec Antivirus etc).
  • Excellent interpersonal skills with proven ability to interact with remote vendor and technical team members at all levels.

Apply now to join the Bank for those with big career ambitions.