Head of Group Retail Business Intelligence
Established in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.
QNB Group's presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.
QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor's (A), Moody's (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.
Based on the Group's consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.
QNB Group has an active community support program and sponsors various social, educational and sporting events. Job Purpose Summary::
The incumbent will work closely with individual countries and Group ITD to establish a high standard of Business Intelligence capability for Global Retail business through the Data-Warehouse and other analytical tools and automations. The main objective is to enable all the countries, business and support units of Global Retail Banking to monitor business drivers and key performance indicators and to provide the decision makers with ready access to the information and analytics required for decision making on various aspects of their business. The incumbent will help the Country and Global Retail Banking team to develop a clear unified understanding of customer behaviour, needs and lifetime value and will support them in improving the Cross Sell Ratios. Education/Experience Requirements::
- Bachelor's degree. MBA is preferred.
- 10 years banking and consultancy experience, of which at least 3 years in a supervisory role in a customer intelligence/ business analytics function within a major international banking institution.
- Familiarity with data warehousing and customer analytic applications and well-informed of the market competitive structure.
Note: you will be required to attach the following:
1. Resume / CV
2. Passport-size photograph