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Officer Quality Assurance (Qatari National Only)

Qatar National Bank (QNB)
Doha, Qatar
Posted 4 days ago Permanent Competitive
Officer Quality Assurance (Qatari National Only)
About QNB
Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.
QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.
QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.
Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.
QNB Group has an active community support program and sponsors various social, educational and sporting events.

Role Summary:
The incumbent will primarily assist in assuring of proper QNB brand implementation by performing all necessary coordinating functions to carry out all brand audits based programs. The incumbent will follow-up on issues identified on past QA brand review to ensure such issues are resolved / acted upon.

Role Description:
Assist in setting, managing and controlling corporate brand compliance and assurance related budgets.
Maintain regular contact with Department officers and coordinators to ensure full integration and fit of Quality Assurance and Corporate Branding goals and objectives with Business goals and objectives.
Maintain adequate supply levels of display and merchandising material and arranges distribution to branches, ATM locations and other outlets, ensuring consistency with established corporate brand standards is maintained. Also, prepare requisitions for replenishment of supplies.
Assist in Maintaining and tracking the record of annual brand audit "domestically & internationally".
Implement and conduct scheduled QNB branches/ offices visits for checking proper usage of brands and images (i.e., logos, merchandising items, stationeries, collateral, etc.,)
Compile and list customers' branding related requirements, and raise it to the management for further course of action.
List audit findings and prepare corrective action form for each brand visit.
Follow-up process which ensures that issues identified on past QA brand review cycles are followed-up and the status of such issues and positioning are resolved/acted upon.
Perform any other function as directed by the Senior Quality Assurance and Head of Quality Assurance.
Possess knowledge of integrated quality assurance techniques and how to select and apply the use of them to meet the organization's objectives.
Identify areas for professional development of self and all direct reports, and act to enhance professional development of self and others.
Maintain an understanding of all pertinent regulations as well as best practices pertaining to the overall operations of the Group.

Qualifications:
Bachelor degree preferably in Business Administration, Communication, PR or related subjects.
Minimum of 3 years experience in a major bank in marketing - quality assurance function.

Note: you will be required to attach the following:
1. Resume / CV

Job ID  159043
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