About QNB Established in 1964 as the countryâ€™s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Groupâ€™s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines. QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poorâ€™s (A), Moodyâ€™s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications. Based on the Groupâ€™s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine. QNB Group has an active community support program and sponsors various social, educational and sporting events.
Role Summary: Execute orders (equity, fixed income or otherwise mandated) on behalf of the HNI clients (domestic and foreign) based on their instructions, while adhering to the policies and procedures in place by QNB, the exchanges and the regulators.
Role Description: Your main responsibilities will be:
Buy and sell securities on behalf of HNI clients. Execute orders from HNI clients/call centre executive/front desk via any form of authorized communication channel. Document orders and transactions regarding trading activities. Maintain solid client relationships by providing factual market intelligence in all the markets where QNB is active without providing investment advice. Provide pre and post market updates to clients Maintain a high standard of professional service to all clients creating a differentiating factor between QNB and competitors. Perform trades manually on QE system in the event of OMS breakdown (After taking the required approvals) Resolve customer queries / complaints. Assist the sales department in converting leads of HNI clients by marketing the brokerage and advisory services and capabilities in all active markets and successfully presenting the service offerings of QNB and their value proposition Ensure adherence to legal, compliance and risk management policies and procedures and regulations Ensuring efficient and professional management of orders, execution of transactions and reporting of trades.
Qualifications: Graduate degree in finance / marketing /economics /marketing At least 5 years of experience in relationship management with at least 3 years in a Brokerage firm with Broker/Dealer experience preferred primarily covering UHNI and HNI clients
Additional skills: - Strong relationship management and business development/sales skills - Well-developed analytical and problem-solving skills - Knowledge about QE & QFMA regulations - Use of Industry terms and vocabulary - Ability to work well with people - Exceptional organization and time management skills - Excellent communication and listening skills in Arabic and English is a plus - Work with high level internal and external clients on a daily basis Candidates working in Qatar are preferred
Note: you will be required to attach the following: 1. Resume / CV 2. Passport-size photograph