Senior International HR BP
Established in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.
QNB Group's presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.
QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor's (A), Moody's (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.
Based on the Group's consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.
QNB Group has an active community support program and sponsors various social, educational and sporting events. Role Summary:
The role is primarily responsible for leading the development, implementation and standardization of cost-effective HR processes, systems and metrics to support HR operations and services across the assigned international locations. Role Description:
You will support the assigned international client base by performing a wide range of human resource functions. You will serve as the first point of contact for employee questions and grievances, understanding local employment legislation, compliance requirements and changes impacting the workforce, and providing advice and information to managers relating to all aspects of employment including recruitment, terminations and diversity.
In addition, you will ensure employee counseling and performance management in the assigned area and provide support and guidance to employees, coach and facilitate employee counseling sessions, provide advice related to grievance and disciplinary procedures, facilitate the performance management process, coach managers on conducting performance reviews, and coach employees on the performance management system and process. You will also handle terminations by providing advice and information on handling employee or company initiated terminations and conducting exit interviews. Qualifications:
The successful candidate will be a University graduate with a degree specializing in Human Resources. In addition, he/she will demonstrate a minimum 6 to 7 years experience in Human Resources, preferably with a local/ Gulf bank entailing responsibilities for international operations.
CIPD is advantageous Required Special Skills:
- Good trilingual oral and written communication skills in French, English and Arabic (preferred).
- Excellent interpersonal and coaching skills.
- Strong negotiation and influencing capability.
- Demonstrated ability to manage multiple tasks.
- Excellent customer relationship skills
- Ability to follow through with initiatives.
- Planning, organizing ability.
- Ability to motivate and work with teams from diverse cultural backgrounds.
Note: you will be required to attach the following:
1. Resume / CV