AVP, Customer Experience (Payments) AVP, Customer Experience (Payments) …

The Meyer Consulting Group
in Singapore, Singapore, Singapore
Permanent, Full time
Last application, 18 Jul 19
Market Competitive Base + Bonus
The Meyer Consulting Group
in Singapore, Singapore, Singapore
Permanent, Full time
Last application, 18 Jul 19
Market Competitive Base + Bonus
* New Role * Payments Products Focused * Financial Services Institution

Reporting to the Head of Product, this role will own product deliverables for building great user experiences through understanding partner and merchant needs, defining user stories, identifying success metrics and collaborating with cross functional teams to launch new product initiatives. Key tasks include :

  • Conduct qualitative and quantitative research to identify customer needs.
  • Assist and contribute to product vision and roadmap. Work with product developers to bring innovative products to market.
  • Define and track metrics that inform the performance of product initiatives.
  • Develop strategy and system for partner and merchant reporting / data needs.
  • Assist in building offerings that make it easy for customers to leverage data for their operations and business design.

Required Experience / Skills :

  • At least 5 years payments product management experience with a passion to learn, solve challenging problems and deliver great user experience.
  • Experience working on business intelligence systems, good SQL skills and understanding of database concepts.
  • Experience creating wireframes to communicate concept and product ideas.
  • Tertiary degree in engineering, business, finance or related field.

 

Please consider your profile filed for future reference if you do not hear from us within 10 working days from submission date.

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