Client Integration and Relationship Management Lead Client Integration and Relationship Management  …

in Singapore, Singapore, Singapore
Permanent, Full time
Be the first to apply
in Singapore, Singapore, Singapore
Permanent, Full time
Be the first to apply
Client Integration and Relationship Management Lead
Key Responsibilities:
  • Ensure successful and timely delivery of all project phases end-to-end for APAC regional client integration programs.
  • Ensure that projects have detailed IT work plans, schedules, project estimates, resource plans and status reports.
  • Manage stakeholders and take administrative responsibility for project deliveries, adhering to Citi best practice and regulatory requirements.
  • Build and maintain strong relationships with partners across Technology, Operations and Product divisions.
  • Provide evaluative judgment based on analysis of complicated, unique and dynamic situations; draw on diverse range of internal and external sources.
  • Demonstrate an in-depth understanding of how IT project leadership integrates within the overall technology function to achieve objectives; requires a good understanding of the industry.
  • Develop and demonstrate knowledge of the underlying technology stack and supported/related business area.
  • Participate in completion of Request for Proposals (RFPs) and Due Diligence for both new client deals and existing, including completion of technology estimates.
Qualifications and Competencies
Key Competencies:
  • Significant experience in complex project management attained within financial services.
  • Significant experience of Custody businesses is required, particularly within multiple local APAC markets.
  • Significant (8-10 years) experience working within Technology, Operations or Client-facing activities.
  • Experience in delivering complex technology projects involving multiple stakeholders.
  • Experience with full SDLC including Agile methodology and including testing and defect coordination.
  • Strong listening, presentation, communication, and influencing skills.
  • Strong attention to detail in management reporting.
  • Strong technical background - able to come up to speed and understand differing technologies quickly.
  • Degree-educated; either in a financial discipline or else IT.
  • PMP/PgMP, Prince 2 or similar formal project management certification preferred.
Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - SG ------------------------------------------------------
Time Type :Full time ------------------------------------------------------
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