Overall fraud risk management policy responsibilities covering the overall fraud risk landscape and establish an appropriate country/business fraud management strategy for Cards and digital products while coordinating end-to-end fraud management processes with Fraud Ops, Business, Risk, ORM, CBORC, O&T, CSIS, etc.
Monitor Authorization performance and ensure compliance to local unsecured regulation
Establish and participate in Regional Fraud Risk and/or Ops calls to review trends, patterns and operational performance
Establish and hold periodic local meetings with Fraud Ops
Establish annual Fraud Strategy Plan and Fraud loss forecast.
Involved in the annual review of the Global Fraud Policy and FRMP/FRMS and RCCPM gap analysis and work with Business to ensure adherence or for issues that require deviation to assist in raising the necessary WebPAS or iCAPs
Involved and prepare the necessary product approvals including CPAC and new or revised Business process by working with the Business and Fraud Ops
Monitor policy exceptions and conduct fraud tests by working with the Business and Fraud Ops
Jointly develop with Fraud Ops systems and analytical support for detecting and preventing transactional, application, banking and emerging fraud across Businesses. Responsible for the overall fraud monitoring and detection strategy by working together with the Fraud Ops and Regional Fraud Analytics Hub in defining and actively monitoring the various fraud parameter performances across the various fraud monitoring and detection systems
Work with Fraud Operations to Prepare and communicate KRI's, Triggers and establish and provide Fraud MIS related information on a monthly basis to Regional and Global Fraud, including Regional Deck
Monthly analysis of fraud losses and authorization approvals to determine process and policy gaps
Strong knowledge on Card Business and on-line authorization and Bankcard cycle including Association(Amex, Mastercard & Visa) Rules and Dispute Handling Guide
Relevant work experience in a Fraud Risk Management environment
Good verbal/written communication and analytic skills
Able to work with people from different levels independently with minimal supervision
Able to multi-task, detail oriented, team player
High Excel, SAS skill preferred
Have strong analytical skills and exposed to fraud analytics & preventive controls.
Strong Interpersonal skill, independent, a good initiatives of the job assignment.
Able to workable under the pressure and high work volume within timeline.