Head of Enablement and Solution Architecture Head of Enablement and Solution Architecture …

DBS Bank Limited
in Singapore
Permanent, Full time
Last application, 17 Jan 22
Competitive
DBS Bank Limited
in Singapore
Permanent, Full time
Last application, 17 Jan 22
Competitive
Head of Enablement and Solution Architecture
The Cloud Engineering and Services (CES) division is a diverse team focused on modernizing DBS' technology delivery methods and platforms to enable the bank and compete in the Digital Economy on Cloud. Our vision is to enable business teams to explore and implement solutions in record time, securely, with no customer disruption and no operations. Inspired by the GAFA and Fintech companies, as well as other emerging technologies, we develop enterprise grade solutions for consumption by business and technology units.
The CES department is responsible for defining and ensuring the execution of the roadmaps related to the firm's global cloud platforms.
Mission
The public cloud department of the CES team owns, develops, and supports the public cloud strategy of the bank. This strategy is enabled by a truly cloud native public adoption tool, called Evolve which offers a unique way to onboard public cloud through a directive approach to cloud architecture. The platform covers directive, preventive and detective controls and achieves agility for the users of the platform.
As the Enablement and Solution Architecture head, you are responsible for engaging all the various users and stakeholders of the platform. In charge of Solution Architecture, Solution Delivery, SRE and operations, you and your team help business technology teams onboard and develop applications on public cloud, support their developments, tests, and production systems as well as the public cloud platform itself. You provide solutions for accelerating public cloud adoption in frictionless, agile and joyful manner.
Engaging each line of business technology team regularly, you also work in close relationship with the Product Owner team and the Product Engineering team, and the Information Security, data governance and compliance teams. You make sure that the solutions recommended meet both the agility and security requirements of the bank. You continuously take and give feedback to the product and engineering teams to improve the system through projects, enhancements, and fixes.
Essentials functions of the job
The head of enablement and solution architecture manages 3 different teams focusing on separate aspects of the customer and end user engagement.
  • The Solution Delivery team is a team of versatile full stack developer providing solutions to facilitate public cloud adoption. Developing on public cloud using our own platform and following the agile methodology, its scope includes portals and back-end applications covering several objectives such as Multi-cloud application onboarding, application deployment and management, application and data governance and compliance, policy automation, self-service portals. The solution delivery team looks at the various processes within the bank that the different stakeholders need to go through, clarifies, designs, implements and operates solutions that will achieve both low/no operation and compliance by design objectives.

  • The Solution Architecture Team is a team of solution architect who help application teams design and onboard the public cloud platform. They are expert in public cloud technology, infrastructure and on the public cloud adoption platform and methodology. They assist and advise application teams on all aspects of their public cloud journey. The solution architecture team therefore manages pools of projects which need to meet timelines and business requirements. They also help the application teams meeting infrastructure and security standards. Lastly, they identify new services and functionalities, pain point, enhancement opportunities to enhance the platform in conjunction with the platform engineering and product management teams.

  • The SRE team focuses on operations, embedding SRE philosophy and practices. This includes the support of application running or developing on the platform, the monitoring of the platform itself. The team objective is to provide a high-quality reliable platform, while ensuring proper escalation and reporting, in compliance with the production framework of the bank. This covers change management, but also incident and problem management of the public cloud adoption platform, 24/7, and of the application using the platform. The SRE team provides root cause analysis and manages bug fixes, enhancements requests and requirements with the various engineering team.

Lastly the enablement team is in charge, with other CES teams, of the engagement with the various stakeholders of the platform. This includes the maintenance of online resources (knowledge base, documentation, guidelines, papers) used by end users and other stakeholders (security, compliance), and the continuous enhancement of reference standards and guidelines, keeping in mind the user experience and security objectives of the platform. Contribution or organization of various line of business technology meetings, conferences, blogs are also part of the mission of the team.
Knowledge and Skills Requirements:
The head of enablement needs to organize the different teams, supervising recruitment, career path, well-being of the team members, while targeting excellence. With growing adoption of public cloud within the firm, developing a highly skilled, competent, and trusted workforce, able to creatively suggest and provide solutions and deliver high quality services is essential to the function.
A technologist with deep understanding of cloud technology (AWS, GCP, Azure), SRE practices, core infrastructure, one or several programming languages, development lifecycle, the head of enablement also needs to:
  • Demonstrate experience delivering results in an ambiguous and changing environment
  • Demonstrate continuous improvement, quality methodology and project/operations delivery skills
  • Be able to demonstrate curiosity and creativity with technology adoption
  • Be able to function effectively under pressure in environments of rapid change and conflicting demands and crisis management
  • Show strong leadership skills and demonstrated creative problem-solving skills
  • Demonstrate strong quantitative, analytical and conceptual thinking skills
  • Have excellent communication skills in particular an ability to communicate complex, technical concepts to executive staff, business sponsors and technical resources
  • Be able to collaborate, communicate openly, present and negotiate effectively.

Education:
  • Bachelor or Master's degree or equivalent work experience

Experience:
  • Minimum 15 years of work experience
  • Minimum 8 years in cloud infrastructure or relevant enablement experience
  • Minimum 7 years in managerial role
  • Experience with cloud technologies such as GCP/AWS
  • Experience in IT security and compliance, SRE, agile framework
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