• Competitive
  • Singapore
  • Permanent, Full time
  • Citibank NA
  • 2019-03-19

TTS Regional Technical Implementation Manager, Vice President

TTS Regional Technical Implementation Manager, Vice President

  • Primary Location: Singapore
  • Education: Bachelor's Degree
  • Job Function: Implementation
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: Yes, 10 % of the Time
  • Job ID: 19001930


  • Support RFP preparation: i.e. custom project plans, self-bios, addressing of technical integration related queries
  • Join Sales and Account Management teams for key sales presentations on large pitches and provide input on areas related to technical solution implementation processes, requirements, and timelines
  • Consult with global peers to gather existing practices of the client
  • Provide expert opinion and insight to Sales and Product Managers an best paths of execution
  • Analyze clients development cycle and methodology, prepare recommendations and highlight how Citi's process will support their aspirations
  • Prepare Pseudo-code to exemplify how an individual client API solution would function.

  • Manage the end to end TTS technical integration between the client ERP to the banks delivery platform in areas of cash and trade
  • Implement deals with highest level of quality and professionalism
  • Ensure total client satisfaction: Implement client objectives within standard guidelines and timeframes using standard project management templates and tools
  • Develop statement of work and project plan for the implementation, and obtain client sign-off on the same. Work closely with the client to keep both current throughout the implementation if any changes to scope or timelines
  • Attend kick off meeting and client requirement gathering session to understand the technical requirement for successful integration
  • Work closely with implementation manager on project management, delivery channel setup and connectivity, security and file testing
  • Manage the end to end testing with client project team
  • Conduct internal and external training for integration solution

Development of APIs:
  • Work closely with clients using Agile/SCRUM Development. Participate in Sprint Demo/Review
  • Highlight efficiency gains in the client-side sprints and overall process improvements
  • Advise and support coding requirements in a number of programming languages.
  • Partner with Product Development teams to improve and streamline sample code. Also provide revolving feedback on Client facing platforms to improve the Client Experience and usability.
  • Provide Feedback and justifications to Product Development partners of additional requirements, with an aim to expand the API capabilities
  • Work closely with Product Manager to roll-out the new integration capabilities to the market
  • Work Closely with UX/UI Teams for refining the web portal user experience

  • Advise and support junior team members
  • Consult industry experts and share best practices amongst the organization, via workshops and other sharing opportunities
  • Highlight, Design and Execute improvement opportunities, by bringing together diverse teams leading to success
  • Create close ties with the internal development and innovation teams to facilitate partnerships

  • Comply with all audit, regulatory and compliance directives. Securely and appropriately manage all client related and Citi proprietary information


  • Experience with Programming in Java, .Net/C#, Python, Ruby, JavaScript, PHP
  • Experience Leading API Projects and Agile/SCRUM Methodology/SCRUM Master
  • Knowledge of ERP(SAP, Oracle) Coding, Coding Practices and Middleware interfaces
  • Expertise as API Subject matter expert with knowledge industry standards such as JSON, ISOXML, ATOM, RESTful Web Services
  • Knowledge in industrial banking statement format such as MT940, BAI2
  • Good understanding the various types of connectivity and security protocol, SWIFTNET knowledge will be advantage
  • Good client communication skills and ability to work with various functional partners
  • 7-10 years of project management or integration experience
  • Must be a self-starter with initiative and eagerness to learn