Windows Technical Analyst Windows Technical Analyst …

OCBC Bank
in Singapore, Singapore, Singapore
Permanent, Full time
Be the first to apply
Competitive
OCBC Bank
in Singapore, Singapore, Singapore
Permanent, Full time
Be the first to apply
Competitive
OCBC Bank
Windows Technical Analyst
The Technical Analyst will be working in the Tech Infra - Platform team and assist for all preventive and recovery technical issues. The Technical Analyst is required to work closely with Platform Lead and take ownership of issues till resolution.

Responsibilities
  • Perform preventive measure and monitoring to ensure system is in healthy and stable state.
  • Conduct performance analysis, tuning, automate system operation, capacity planning & performance management.
  • Troubleshoot and drive system recovery.
  • Escalate problems with actual or potential impact to problem management. Must be proactive and possess a sense of urgency during service recovery.
  • Ensure the supportability of the Windows and system software.
  • Track and drive patch management & software upgrades to ensure continuous supportability.
  • Establish adequate monitoring to ensure efficient and reliable service delivery.
  • Provide operational excellence and skills on Windows and system software support.


Qualifications
  • At least 5 years system support experience on Windows platform.
  • Possess good technical knowledge in implementing, troubleshoot, performance tuning of Windows hardware, operating system and system services.
  • Hands -on experience on VMWare and cloud-based platforms.
  • Data communication, network knowledge & Information security knowledge is an added advantage.
  • Experience in middleware and application execution in the Windows environment is an added advantage.
  • Self-motivated and driven
  • Good interpersonal, analytical and problem-solving skills
  • Good communication skills and able to work independently with minimal supervision
  • Banking experience is an added advantage

*LI-TK
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