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Collaborateur.trice IT Support français - allemand

Spring Professional
Geneva, Switzerland
Posted 3 days ago Permanent Competitive
Collaborateur.trice IT Support français - allemand
Pour le département IT de notre partenaire à Genève, nous recrutons un•e Collaborateur•trice Support français et allemand passionné•e et motivé•e.
Responsabilités :
En tant que Collaborateur•trice Support français et allemand vous prenez en charges et résolvez les incidents de niveau 1 au sein d'une équipe de 10 personne, vous escaladez les niveaux suivants aux autres équipes. Vous assurez le partage de la base de connaissances (équipes et utilisateurs).
Profil :
  • CFC en informatique
  • Expérience dans un poste similaire
  • Très bonnes connaissances Windows
  • Très bonnes connaissances en support applicatif
  • Méthodologies ITIL un plus
  • Français ET allemand : très bon niveau
Job ID  1995270
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