Desktop Engineering Tier 3

Your role :

Do you have a knack for technology? Do you know how to solve problems? Are you a detail-oriented troubleshooter? We're looking for someone like this to:
  • manage and deliver root cause analysis of complex technical challenges
  • define workarounds for known errors and initiate process improvements
  • partner with product management and development leaders to develop solutions to bolster the end user experience
  • design and execute usability studies utilizing your broad knowledge of user experience and methodological expertise
  • deliver automated solutions to large enterprise environment

Your team :

You'll be working in the End User Level 3 Engineering team developing solutions to complex technical problems. We are a technology driven team covering end user services, we develop, integrate, test, document, maintain, and support technology that is created to solve problems.

Your experience and skills :

You have:
  • expert knowledge in Windows Server/Desktop & Virtualization technologies
  • strong analytical and research skills with proficiency in performance analysis and monitoring of end user technologies
  • Excellent user-focuses, with strong verbal & written communication, organization, presentation, and project management skills
  • ability to engineer a solution and take it from POC to Production state
  • advanced knowledge MS SQL query and scripting & Application Performance Management tools

You are:
  • proficient with PowerShell/VBS/Java/Shell scripting
  • a great communicator

Together. That's how we do things. We offer people around the world a supportive, challenging and diverse working environment. We value your passion and commitment, and reward your performance.

Keen to achieve the work-life agility that you desire? We're open to discussing how this could work for you (and us).

Are you truly collaborative? Succeeding at UBS means respecting, understanding and trusting colleagues and clients. Challenging others and being challenged in return. Being passionate about what you do. Driving yourself forward, always wanting to do things the right way. Does that sound like you? Then you have the right stuff to join us. Apply now.