Huntswood is partnering with a leading financial services organisation and is looking for confident, experienced customer service professionals to support its commercial banking clients making both inbound and outbound calls.



In this role, you'll reach out to customers with updates to banking products and payment services, providing clear guidance, resolving queries, and delivering a professional, high-quality service on every call. You'll also take inbound call helping to answer questions and resolve any queries they may have.




Location



The role is mainly home-based, with day 1 onsite at the client's refurbished Knutsford headquarters, a further office day around 3 weeks later, then 1 day per month thereafter.



Candidates must be able to travel by car, as the Knutsford site is car-access only.




Contract Details




Start Date: 28th September 2026




Day Rate: £152 via Husp Umbrella (we can support you with information on setting this up)




Hours: 35 hours per week, Monday to Friday, shifts between 8am-7pm




Contract Length: Until March 2027




What We're Looking For

• Customer service experience in banking or financial services is essential


• Commercial or business banking experience is advantageous


• Strong communication and problem-solving skills


• Ability to travel to the client site by car


• Comfortable working to targets and KPIs


• Strong attention to detail and confidence using multiple systems

Why Join Huntswood?



As part of ResultsCX, Huntswood works with major financial services brands on customer and operations projects. This role offers the chance to:

• Gain experience with a leading commercial banking organisation


• Build on your skills in a professional, fast-paced environment


• Create future opportunities through a strong working partnership


• Join a business that values integrity, quality, and development

Interested?



If you're professional, motivated, and ready for your next challenge in banking customer service, we'd love to hear from you.




Apply today.



For your security, Huntswood will only request your contact details by email during the early stages of the recruitment process and will never ask for sensitive personal information.