• Permanent, Full time
  • Schroders Investment Management
  • 2019-02-18
  • London, England, United Kingdom
  • Competitive
  • Full time

Capability Lead - Technology Operations

Capability Lead - Technology Operations

Team Overview

Schroders Global Technology (GT) is distributed across Schroders' global offices, with technology hubs in London, Luxembourg, Singapore and New York.

The software engineering and technology change function is split between 4 domains:

• Investment
• Distribution and Product
• Corporate
• Digital

In addition there are teams which operate as shared services to provide Technology Infrastructure, Production Services (production support, release and access control), Quality Assurance, Information Security and Business Management (change management, assurance and reporting).

Our application estate is comprised of commercially available off the shelf software packages best suited to Schroders' operational needs, complimented by a number of internally developed proprietary systems.

The Global Technology vision is to ensure a stable operating environment that can deliver change at multiple speeds and delivers value to our external and internal customers. With a culture of excellence through collaboration, innovation and continuous improvement Global Technology runs a bespoke agile operating model, based on the SAFe methodology to deliver the best outcomes for clients and shareholders.

Overview of role

Within the Investment domain the Capability Lead for Portfolio Services is a manager leading a number of agile teams aligned with the following business capabilities:

• Investment Accounting
• Reconciliations
• Transaction Processing
• Trade Operations
• Derivative Operations
• Asset Servicing
• Collateral and Margining
• Cash Management

The ideal candidate will be familiar with the principles and practices of Lean-Agile leadership and will play a key role in providing technology leadership and developing product strategy whilst ensuring efficient operation of the teams. They are accountable for the delivery of value for the capabilities that they manage.

Key duties

• Line management of the GT team members within capability aligned agile teams
• As a member of the Operations Technology Management Team contribute to department initiatives and delivery
• Accountable for financial and operational performance of the agile teams and their contributions to the Agile Release Train
• Take a product centric view on the technology strategy and ensure alignment with Enterprise Architecture vision throughout delivery
• Ensure delivery is in line with GT policies and standards as required
• Provide technical leadership to the team and drive innovation
• Support the Portfolio Service business' Product Owners to refine the backlog and ensure priority is given to a suitable balance of business delivery and technical and architectural enablers
• Coach Product Owners to improve their technical understanding of the product(s)
• Support Epic Owners in understanding the technical impact of Epics and facilitate engagement with the appropriate agile teams
• Ensure appropriate technical sequencing of change and manage technical dependencies between Epics, GT Capability teams and shared services

General and Technical skills

• Experience of managing people within large software development teams
• Knowledge and experience of using Agile methodologies (SAFe ideally)
• Knowledge and experience of developing technology solutions, both in house bespoke applications and off the shelf solutions in a range of technology stacks (Microsoft, Unix, etc.)
• Experience of working with vendors and facilitating delivery via offshore service providers
• Knowledge of Investment Accounting platforms (e.g. SimCorp Dimension)
• Knowledge of the Blackrock Aladdin platform
• Strong communication skills, experience managing relationships with board level stakeholders
• Able to influence and guide people, processes and technical solutions
• Excellent understanding of the business context of the Capabilities
• Ability to communicate how the features and stories delivered by agile teams contribute to the vision and strategy of the firm
• Provide insightful thought leadership on technical and business topics
• Demonstrable delivery experience at all stages in the application lifecycle from RFP to execution of technical implementation
• Excellent command of the English language, both written and spoken


• Certified Safe Agilist (SA) preferred (training can be provided)

Personal Attributes

• Capable of remaining positive when under pressure
• Inspiring and collaborative leader, model of agile leadership approach
• Delivery mindset that seeks to provide value to the business
• Friendly, approachable, enjoys working with people from a variety of backgrounds
• Ability to manage a large team with minimal supervision in a very dynamic and time critical business environment
• Continuous improvement mind-set, challenges the status quo and seeks self improvement
• Earn respect from their team and be willing to get their hands dirty to get the job done