Commercial Manager Commercial Manager …

Anson McCade
in London, United Kingdom
Permanent, Full time
Last application, 07 Jun 21
GBP80000 - GBP110000 per annum + listed in ad
Anson McCade
in London, United Kingdom
Permanent, Full time
Last application, 07 Jun 21
GBP80000 - GBP110000 per annum + listed in ad
* We are a successful, employee-owned tech start-up that is looking for a Commercial Manager who has a background in customer success management * If you've done your time in the corporate world of SaaS and are looking to join a friendly team who are passionate about their jobs but enjoy a strong work-to-life balance then this may be the role for you * This role is also available for 4 or 5 days a week with an excellent package and it is remote!

Commercial Manager (SAAS, automation, Salesforce)

Remote position - UK wide - 4 or 5 days

Quick Summary:

  • We are a successful, employee-owned tech start-up that is looking for a Commercial Manager who has a background in customer success management
  • If you've done your time in the corporate world of SaaS and are looking to join a friendly team who are passionate about their jobs but enjoy a strong work-to-life balance then this may be the role for you
  • This position would lead into a future Director of the company
  • This role is also available for 4 or 5 days a week with an excellent package and it is remote!

Who are we?

A tech-driven successful start-up who was founded BY developers (rare it seems) in 2011. We are market leaders in what we do - providing a highly popular and successful product within the CRM space. A firm that is very much focused on lifestyle, what I mean by that is that we left the corporate giants to create our own firm that has grown entirely organically, and without angel investors pressurising us to grow fast and work crazy hours.

The team is currently based across the UK / USA and despite being remote we have a great collaborative culture. For Christmas we bought everyone VR headsets and did a virtual cook along with a chef, we often have a few hours where we play and let our hair down. We also offer an excellent package including: 25 days annual leave, a company trip abroad, medical insurance, health cash plan, income protection, pension and death in service cover.

We already have a team of highly qualified techies who are passionate about what they do and enthused about the core product and company ethos, we now require a senior member to join the team and come on-board as a Commercial Manager.

The role

This role is likely going to be a fit if you've worked in the corporate SaaS world and, the last year especially, has made you think you need to get out and join a different kind of environment!

We are looking for an all-rounder, someone who will manage a 2 experienced team members, oversee sales and customer renewals, facilitate pricing and legal negotiations and be the voice within the business for sales and customer retention.

The objective is to optimise. We have a great team, product, reputation and set of customers, we now look at getting the best of every lead and every customer, ultimately steering the business to the best results we can achieve. We can envisage this role leading into a Director position within our organisation and therefore there's a lot of opportunity to progress.

Elements of the role will include:

  • Conducting demos, responding to detailed questions
  • Act as an industry expert
  • Negotiation - have a firm but friendly handle with customers
  • Mental agility and confidence on calls
  • Take responsibility for the team

As a number of their clients are based in the USA, it is to be understood that client calls/meetings will have to be sometimes done later on in the day (up to 8pm), however, given the flexibility we offer we are open for you to start later or break in the day when this occurs. Essentially, we treat our employees with trust and respect and like an adult!


Your background:

  • Experience working with a SaaS product in a customer success management type role
  • A friendly, intelligent professional
  • A genuine interest in technology and solving problems, investigating and testing applications to get a deep understanding
  • Experience negotiating legal contracts
  • A sales or consulting background would be useful
  • An understanding of the nature of working in a start-up is helpful

In return for your hard work, you will be rewarded with a competitive salary, the opportunity to work anywhere (in the UK), the opportunity to develop and have an impact on an exciting start-up!

Reference: CW*AMC*EWA/297/N2/CM

Type: Permanent

Location: UK wide- remote

Rate: Circa £80,000 - £110,000

Agency: Anson McCade

Contact: Emily Watkins

Email:

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