ETF Sales and CRM Trainee

  • Competitive
  • London, England, United Kingdom London England GB
  • Internships & Graduate Trainee, Full time
  • Société Générale - UK
  • 16 Mar 18 2018-03-16

Societe Generale is one of the largest financial services groups in Europe and has been serving the needs of its clients in the UK for more than 100 years through a range of businesses.

People join for the impact they can have on us. They stay for the impact we have on them. A flatter structure offers visibility and exposure beyond that of our competitors, so you know our names, and we know yours. It's personable, human, and inspires success through passion. By encouraging open mindedness and a willingness to share ideas, we have adapted to market changes and thrived through innovation. Bringing words like “hard work” and “dedication” together with “community” and “respect” has enabled us to work collaboratively and build our future together. We call this Team Spirit and it's what makes us different. It's what makes you different.

Description of the Business Line or Department

Lyxor Asset Management Group is wholly-owned subsidiary of Societe Generale and composed notably of two subsidiaries(1)(2), is a European asset management specialist, an expert in all investment styles, active, passive or alternative. From ETFs to multi-management, with €123.2 billion* under management and advisory, Lyxor group creates innovative investment solutions to meet the long-term challenges of managing savings. Thanks to its experts and its engineering tradition and research, Lyxor group combines search for performance and risk management.

Summary of the key purposes of the role

As part of the UK ETF sales desk the candidate will support senior sales and CRM specialists targeting UK and Institutional and retail clients.
Based in London, the successful applicant will contribute to the growth of the ETF business throughout all phases of the sales cycle (prospecting, first contact with clients, pitching and follow up). Dealing with the full spectrum of clients with a primary focus on reactive coverage of intermediaries (IFA) and retail clients.
The role will require the candidate to develop an extensive knowledge of ETFs and Indices and understand the UK investment market.

Summary of responsibilities

• Support the sales and CRM team to maintain relationships with clients and act as the first point of contact for all incoming queries from new clients
• Primary management of all incoming queries via phone and email from professional and retail investors
• Provide sales with adhoc analysis and information on Lyxor ETF. In performing these tasks the candidate will work closely with the various internal teams based across London and Paris
• Support the organisation/attend institutional events, working closely with Lyxor Marketing and Communication teams



• Hold relevant Bachelors or Masters degree
• Basic understanding of Financial Markets, Mutual Funds, ETFs and Indices
• Strong communication in English (strong preference for native English speaker)
• Proactive
• Detail focussed
• Intellectually curious
• Resourceful and able to work autonomously with minimum supervision
• Able to work to short deadlines
• Team orientated

Work Experience

• A previous experience in financial market preferable


• Hold relevant Bachelors or Masters degree


• Strong communication in English (strong preference for native English speaker)
• French a bonus but not required

If you feel you have the required experience and qualifications, then please apply to the SG Resourcing Team, and we will manage your application. At Societe Generale, we believe our people are our strength and are core to the success of our business. As such, we search for, recruit and appoint the best available person on the basis of aptitude and ability, regardless of sex, marital or civil partnership status, race, colour, nationality, ethnic or national origins, pregnancy, disability, age, sexual orientation, religion, belief or gender reassignment.