Head of Business Management
Head of Business Management Big Bank Funding. FinTech Thinking.
Our technology teams in the UK work closely with HSBC's global businesses to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply and securely. We also run and manage our IT infrastructure, data centres and core banking systems that power the world's leading international bank.
Our multi-disciplined teams include: DevOps engineers, IT architects, front and back end developers, infrastructure specialists, cyber experts , as well as project and programme managers.
We work in small, agile DevOps teams with colleagues around the world from our offices at the Bluefin Building in Southwark, our global headquarters in Canary Wharf, and multiple other locations around the UK including Sheffield, Leeds, Barnsley and Birmingham.
Following extensive investment across our Technology and Digital domains and with plans for continued expansion throughout 2019 and beyond, we are currently seeking a Head of Business Management to join HSBC Technology.
The Group Chief Data Office ("GCDO") looks after the Data Strategy for HSBC Group, and provides the bank with world-class data services for improving customer experience, driving business growth, and meeting regulatory expectations in the banking industry.
We aspire to build a world-class data-driven organization, by continuously improving the ways we collect, manage, protect, and commercialize the bank's data in a professional, innovative, and ethical way. With close collaboration with our leading industry partners, we are one of the very few international banks who deploys advanced cloud and analytics technologies to better serve our customers. Together with the broader HSBC teams, we have a vision to unlock the true potential of our data as an asset, and therefore transform the world's banking experience.
In line with HSBC's aspiration to keep the brightest people in the industry, the GCDO is committed to provide a High Performance and Healthy Talent Ecology for our people to develop their career. Successful candidates will be able to contribute to one or more of the key data domains across Data Management, Data Analytics & Science, Data on Cloud, Data Architecture, as well as Data COO & Transformation.
The purpose of the role is to deliver a managed service and be the trusted partner ensuring that the service line operates as an effective and efficient business in its own right, whilst interacting with the central Global IT business management function to ensure a high-level of service in line with group standards. What you will be doing;
Central and service line business management across Data Services, which owns:
Qualifications What you will bring to the role;
- Financial forecasts and Annual Operating Plan, linked with recruitment and delivery planning
- Operational MI & Controls; including "Getting the Basics Right" reporting which covers all KPI & OPI targets that the CIO is ultimately accountable for meeting
- Business Continuity Planning, CRE Management and distribution lists
- Charges and Directs cost forecast by service lines
- Transformation benefits tracking and management
To be successful in this role you should have proven experience within the Technology sector with knowledge of the following skills:
- Prior experience in a business management or operations function within a global financial services organisation
- Degree educated, ideally with a financial degree specification
- Prior experience in managing a global team, across multiple geographies, to success within a targets driven environment
- Prior experience in delivering organisation transformation, with focus on global recruitment and financial management
The location for this role is Southwark Street, London
Come Power a Business that Defines How to Power the World
HSBC offers the opportunity to develop a fulfilling career within a supportive and inclusive environment. We aim to be a place where everyone can achieve their full potential, regardless of their background. This is why HSBC is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.
We want everyone to be able to fulfil their potential which is why we provide a range of flexible working arrangements and family friendly policies.
As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.
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