Our client, a leading investment manager that runs an impressive range of funds, is seeking an Operations Analyst to join their growing London team. The successful candidate will work within the Operations team and will be responsible for supporting all aspects of Investment Operations administration and Transfer Agency oversight.

Main Responsibilities

• Develop a solid understanding of the operating processes for all accounts.
• Overseeing cash and stock reconciliations on a daily basis and performing adjustments to accounting or escalating to custodians as necessary.
• Oversight of the outsourced middle and back office functions.
• Production of daily live portfolio valuations for Fund Managers, working closely with the teams to provide operational and analytical support where needed.
• Investigation and resolution of mismatched and failing trades, liaising with the Traders to resolve any issues.
• Oversight and instructing of corporate actions.
• Investigation of overdrawn positions and instructing FXs where required.
• Ensuring proxy votes are placed as instructed by Fund Managers ahead of deadlines.
• Oversight of regulatory transaction reporting including EMIR.
• Providing both regular and ad hoc portfolio and firm-level reporting to Fund Managers, Client Experience, Sales, Marketing, and other interested parties.
• Resolution of any queries or issues that arise in relation to Operations, and escalating issues where necessary.
• Assisting with client on/offboarding.
• Oversee daily cashflows across all fund ranges and produce accurate daily, monthly and quarterly sales figures for Finance and Sales
• Overseeing and updating rebates and trailer fees, ensuring they are set up correctly with Transfer Agent
• Oversight of the Transfer Agency, including Account openings, AML, Dealing, Rebates and settlements
• Monitor third-party service providers (fund administrators, custodians, middle-office vendors) to ensure they meet agreed SLAs, KPIs, and control standards.
• Act as a primary day-to-day contact with Northern Trust, maintaining a constructive and transparent working relationship to support smooth operational delivery.
• Review and oversee change requests initiated by Northern Trust (e.g., system upgrades, process changes, new service offerings), ensuring proper impact assessment and communication.

Key Skills

• Strong command of Microsoft Excel; VBA knowledge would be advantageous.
• Already obtained or studying for professional qualifications such as IOC, IMC, or other relevant credentials.
• Good technical and analytical skills in relation to investment management.
• Experience of third party oversight
• Knowledge and understanding of the full trade lifecycle.
• Experience using Bloomberg and Factset is beneficial.
• Self-motivated, organized, dedicated, and deadline driven.
• Strong team work ethic with high standards of professional behaviour.
• Good interpersonal skills, with the ability to confidently communicate both externally and across the business.
• Ability to continuously deliver work to a high standard, attentive to detail, and able to question and suggest improvements to processes.