Job Description

Unlock your potential by supporting existing capabilities and product enhancements. Harness your expertise to build pivotal relationships, identify areas of improvement, increase efficiencies, and contribute to key product improvements and the client experience.

As a FX Payments Partnership - Associate/Senior Associate in Cross Currency Payments, you contribute significantly to your team's success. You work across the organization, build critical relationships with our external partners and internal functional teams, and drive efforts to continually enhance our product offerings.

Job responsibilities

• Run regular calls with our external partners to progress open items, drive projects and raise time-sensitive issues
• Provide partner escalation support for our Operations and Network Management teams
• Contribute to the management of production issues
• Act as internal subject matter experts on our FX partner capabilities to effectively support enhancements and efficiencies
• Execute on strategic deliverables across internal and external stakeholders
• Support the tracking and monitoring of partner performance by Network Management
• Build and maintain working relationships with stakeholders across distinct functions including Product Management, Product Development, Network Management, Operations, Legal, Risk, Compliance and Technology

Required qualifications, capabilities, and skills

• Proven experience or equivalent expertise working in Product, Vendor Relations/Partnerships or Project Management
• Developing knowledge of currency-specific payment requirements
• Experience with global low value and high value payment systems, real-time payments and wallets
• Proficiency in Microsoft Word, Excel, and PowerPoint

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.