Production Support Lead (Geneos, SQL and FIX)

  • £105,000 + Bonus and Benefits
  • London, England, United Kingdom
  • Permanent, Full time
  • Morgan Philips
  • 16 Apr 19

London Based FinTech seek a hands on Production Support Manager - you will have a strong background supporting Geneos, SQL and ideally FIX Protocol for Application Support. Managing a team of 4 x Level 2 Support Engineers. Knowledge of FIX /Fixed Income products, order and trade flow and Ecommerce platforms would be beneficial. Configuration and management of vendor or bespoke monitoring toolsets

London Based FinTech seek a hands on Production Support Manager - you will have a strong background supporting Geneos, SQL and ideally FIX Protocol for Application Support. Managing a team of 4 x Level  2 Support Engineers. Knowledge of FIX /Fixed Income products, order and trade flow and Ecommerce platforms would be beneficial. Configuration and management of vendor or bespoke monitoring toolsets. Ability to resolve problems and incidents across multiple technology areas. ITIL knowledge desirable. Geneos, UNIX, SQL, XML, ideally with FIX and Scripting. Good understanding of networking fundamentals. Understanding of LAN & WAN topologies & protocols desirable. Provide cover to the Live and Test trading systems, ensuring smooth running of trading system servers and services. Form part of the Global support roster that provides support in European hours between 7am and 6pm. Participate in Weekend support rosters. Support external users of the API (XML/FIX/SOAP) interfaces. Provide networking and connectivity support.