Discover your dream Career
For Recruiters

Third Party Relationship Manager

AXA IM LTD London, United Kingdom
Posted 7 hours ago Hybrid Permanent Negotiable

Overseeing the quality of Service provided by our Outsourced Operational providers, (mainly State Street). Coordinate the communication between our Outsourced Service providers, (mainly State Street), and our internal business units.

  • Act as a point of expertise/escalation for internal departments in respect of our Outsourced Service Providers in particular for Middle Office and Fund Accounting services provided for the UK Funds and mandates and, where required, Irish Funds
  • Monitor and manage all elements of "Change" between AXA IM and our Outsourced Service Provider.
  • Contribute to, and partake in, helping to implement any new Products/Projects related to our Outsourced Service Provider
  • Monitor the KPI's and quality of service delivered by our Outsourced Service Provider, and work with the Service Providers to ensure our KPI's and quality standards are maintained
  • Monitor, control and payment of invoices and relevant Out Of Pocket expenses related to our Outsourced Service Providers
  • Undertake a number of tasks in order to support the Outsourced Service Providers and internal functions including, where required, review of dealing charges and on-going charges
  • Undertake appropriate Due Diligence and Oversight on our Outsourced Service Providers, and make sure this is well documented and any issues that are identified are appropriately followed up to a conclusion
  • Undertake the teams duties in respect of Rebates and CASS as identified by your Manager
  • As appropriate, review the SLA with the outsourced 3rd parties and make sure that they are up to date, and relevant to meet our business and regulatory needs
  • Help review the tasks completed within the team, with a view to reviewing whether we can complete tasks more efficiently/effectively within the UK team, or across our global teams

Education/Qualifications

  • University degree level education
  • At least 8 GCSE's or equivalent
  • 3 "A" levels or equivalent

Experience

  • Experience with dealing in an outsourced operational services model is desirable
  • Knowledge of Operational activities in financial services is desirable

Knowledge and skills

  • Ability to use standard IT tools
  • Knowledge of dealing with Middle Office activities, including trade settlement, reconciliation, and corporate actions is desirable

Competencies

  • Ability to collaborate/communicate at all levels
  • Client, results and solutions oriented
  • Ability to monitor and asses KPI's and other performance indicators in respect of our Outsourced Service Provider
  • Team spirit
  • Desire to learn, and willingness to question the current processes, and suggest new and innovative ways of completing the teams tasks/procedures
job_description_image
Job ID  22000C5R
More Jobs From AXA IM LTD
AXA IM LTD
Financial Controller - Infrastructure Debt
AXA IM LTD
London, United Kingdom
1 day ago Full time Negotiable
AXA IM LTD
ESG/Credit Analyst
AXA IM LTD
London, United Kingdom
1 day ago Full time Negotiable
AXA IM LTD
Sales Support Manager, Alts
AXA IM LTD
London, United Kingdom
2 days ago Full time Negotiable
AXA IM LTD
Equity Operations Analysts
AXA IM LTD
London, United Kingdom
2 days ago Full time Negotiable
AXA IM LTD
Senior Investment Analyst
AXA IM LTD
London, United Kingdom
2 days ago Full time Negotiable
AXA IM LTD
Senior Network Engineer
AXA IM LTD
London, United Kingdom
2 days ago Full time Negotiable
AXA IM LTD
Internal Communications Manager
AXA IM LTD
London, United Kingdom
2 days ago Full time Negotiable
AXA IM LTD
RFP Manager - Fixed Income
AXA IM LTD
London, United Kingdom
3 days ago Full time Negotiable
AXA IM LTD
Financial Controller
AXA IM LTD
London, United Kingdom
4 days ago Full time Negotiable
AXA IM LTD
Associate/ Senior Associate CRE Finance
AXA IM LTD
London, United Kingdom
4 days ago Full time Negotiable

Boost your career

Find thousands of job opportunities by signing up to eFinancialCareers today.
More Jobs Like This