Technology Product Manager
The Product Manager is a role that exists in product-centric organizations; it may be combined with the slightly more tactical Product Owner role for smaller products. The Product Manager develops and manages the evolution of the product across multiple dimensions (e.g., cost, feature & functionality, operational quality, risk), working with key internal and external stakeholders. As such, Product Managers conduct deep analysis of market trends, key usage metrics, and other analytical data to define a differentiated product vision that delivers unique value.
• Identifies market need, interfacing with customers as needed to define the scope and position of the product
• Conducts make vs. buy analysis to determine approach to fulfill market need
• Owns the product vision and strategy
• Creates and maintains the product roadmap with the Product Owner
• Creates and maintains the product's definition, inclusive of customer-facing SLO/SLAs.
• Manages the product cost, investment and business case requests, and overall benefit realization
• Acts as the primary point of contact for all aspects of the products related to stakeholders, partners and customers.
• Works with product marketing to drive awareness and adoption of the product
• Knowledge of product management techniques (e.g., product roadmapping, feature matrix)
• Up-to-date knowledge of technology standards, industry trends, and emerging technologies
• Strong knowledge of product strategy development
• Understanding of financial and accounting management, such as investment processes, business case development, cost and recovery models
• Strong written and verbal communication skills with the ability to articulate concepts to a senior management and customers
• Experience in product management focused on technology products is an advantage
• Experience of leadership and/or management, ideally in a global organization
• Proven experience of building strong, cohesive partnerships with the business, operations, technology and other key stakeholders
• Technical degree (e.g., computer science, engineering) or equivalent
• Business degree (e.g., MBA) or equivalent experience