CIB F&BM – Business Support Management – Analyst CIB F&BM – Business Support Management – Analyst …

in New York, NY, United States
Permanent, Full time
Be the first to apply
in New York, NY, United States
Permanent, Full time
Be the first to apply
CIB F&BM – Business Support Management – Analyst
JPMorgan Chase & Co . (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at .

The Corporate & Investment Bank (CIB) Finance and Business Management (F&BM) group provides financial advice to support the CIB's business strategy and helps to ensure a sound control environment. Within F&BM, the four major areas of responsibility are: Business-aligned BMs (Business Managers), the CIB Controller, Support Staff CFO, and Planning and Analysis.

Department Description:

Business Support Management (BSM) is a CIB Finance & Business Management function focused on 3 principal stripes:

- Business Change Management (BCM)
- Assistant Management
- Expense Management

The Business Change Management (BCM) Team is responsible for control-focused activities in support of CIB businesses.

Roles and Responsibilities:

This BCM position supports CIB Banking and/or Markets. Candidate must be comfortable interacting with varying levels of senior management.

Responsibilities include the following:

  • Management of on/off boarding, transfers in/out
  • Provision of technology hardware, applications & market data
  • Project Management liaison (i.e. technology upgrades, facility upgrades, summer intern onboarding)
  • Act as a conduit to CIB & Corporate Real Estate teams; maintenance of floor plans, move management, review of cost allocations / cost centers
  • Provide Business Continuity planning support (Call Trees and Disaster Recovery Site Testing Coordination)
  • Review and certification of Physical Floor Access
  • Enforce a dynamic control/compliance environment and continually mitigate risk in business processes

Additional job scope includes providing guidance and support and driving the agenda in the following areas:

  • Ensure that effective business and process controls are maintained consistently across all businesses
  • Participate in and, at times, help lead strategic initiatives and ad hoc projects within Business Support Management
The ideal candidate will possess the following:
  • 3-5 years of related experience
  • Strong oral and written communication skills
  • Independent problem solving skills
  • Customer service / Client facing experience is helpful
  • Ability to work under pressure, prioritize multiple assignments, and bring tasks to complete closure
  • Excellent relationship building skills with the ability to listen well and influence others
  • A self-starter who is organized and consistently meets deliverables
  • Focus on Controls and mitigating Risk factors
  • Knowledge of Microsoft Office (Excel, Word, and Powerpoint)
  • Comfortable leading an initiative or playing a support role on the broader team