IT Support Analyst IV (US)

  • Competitive
  • New York, NY, USA
  • Permanent, Full time
  • TD Bank Group
  • 21 Feb 19

IT Support Analyst IV (US)

Company Overview

TD Securities provides a wide range of capital market products and services to corporate, government and institutional clients. The firm works with clients around the world, focusing selectively and strategically on the key financial centers: Toronto, Montreal, Calgary, Vancouver, New York, London, Singapore and Tokyo. www.td.com

Job Description

The IT Support Analyst IV provides a broad range of systems / application support, research and analysis, administration, performance availability monitoring and management for own area.

Requirements

• Performs work on the access provisioning aspects of the application/system support

• Acts as a Subject Matter Expert and reference for team members or clients

• Performs applications/systems under minimal management supervision that are moderate to highly complex

• Performs problem determination including data gathering, analysis and resolution of client applications issues

• Configures, and administers access provisioning requirements to satisfy business applications in co-ordination with appropriate stakeholders

• Develops scripts using appropriate tools to address gaps in the application/system, to simplify and enhance the application/system environment

• Gathers requirements from team and designs/identifies provisioning to satisfy end user requirements

Qualifications

- Bachelor's degree required in Computer Science or technical certification

- 3+ years' experience

Hours

40

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach her/his potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.