Support CRO and Head of Operational Risk in establishing and communicating the organization’s ORM Framework
Major duties and responsibilities of the job: Strategic •Support CRO and Head of Operational Risk in establishing and communicating the organization’s ORM Framework. •Facilitates and lead interfacing with functional units to establish and communicate risk management policies, processes, risk appetite and limits. •Work closely with the Product Strategy team to ensure new products/services identified are managing the operational risk with prudent, comprehensive risk assessments in order to minimize any negative impact to CLS or the ecosystem. •Partner with ePMO to train and instill a risk management discipline in order to raise awareness around risk considerations for effective project governance. Operational •Works with business units to establish, maintain and continuously improve risk management capabilities. •Facilitates and participates in enterprise-wide risk assessments and recommendations. •Conducts risk management education and training as appropriate. •Collaborate with business units to minimize operational issues emanating from CLS which could lead to incomplete settlement or market disruption. Leadership •Lead projects in co-ordination with Operational Risk team to enhance the ORM framework and assist with implementation of best practices. •Assist Head of ORM with implementation and sustainability of Risk framework. •Lead the team in New York and drive the value proposition of the ORM and ERM programs in New York with senior key stakeholder engagement in New York. Essential / Desired Qualifications Experience, education and any certifications as necessary for successful job performance Essential: •Minimum 10-15 years’ experience in a financial institution covering ORM components (Incidents, RCSAs, KRI/KPIs and TDRAs). Prefer Operations or IT Service background and experience. •Experience in the Operational Risk discipline, establishing framework and on-going process in accordance with best practices and Basel requirements. •Ability to operate in an independent manner without close supervision is essential as assessments must be sound and must contain a thorough command of the risk regime of the company. •Excellent communication and facilitation skills. Ability to work across business units and departments •Some experience directly engaging with and interacting with regulators, either from a policy or supervisory perspective. •Ability to work constructively and flexibly in a small team environment, and to assist at the direction of management in tasks that are not the immediate responsibility of the department. •Have professional presentation skills, including excellent writing and public speaking capabilities; proficiency in standard PC programs (Excel, PowerPoint). •Some knowledge of PFMI principles and REG HH standards. Knowledge, Skills and Abilities Competencies required for successful job performance In order to carry out the duties of the position effectively, the individual will need to possess the following attributes: •Judgement and decision making •Communication & Influence •Teamwork & Professionalism •able to work independently, as required Success Factors Personal characteristics contributing to an individual's ability to excel in the position Risk Management •Takes personal responsibility and accountability for solving ORM related problems in order to meet organizational standards. •Identifies and appropriately manages/escalates potential risks. •Assist business partners with their identification of process / control related issues. Judgement and Decision Making •Makes decisions that have moderate and at times high impact within a function, producing positive or negative effect for efficiencies, delays, and contribute to financial gain or expense. •Contributes significantly to achieving cross-functional, consensus driven decisions by engaging and influencing others. Work Complexity and Innovation •Manages work guided by established policies; and regularly establishes new procedures and policies as required. •Drives innovative solutions that contribute to the success of the department and/or viability of the organization. Communication and Influence •Delivers, directs, and facilitates communication amongst the function and to business functions. •Resolves conflicts, influences outcomes on matters of significance for the division. Knowledge •Identifies opportunities to improve the effectiveness or efficiency of key processes within a function and/or across functions. Teamwork and Professionalism •Builds strong relationships across the organization •Drives teamwork and cooperation with others to arrive at consensus driven decisions. •Demonstrates the CLS values, superior professionalism and ethical conduct. Personal Effectiveness •Adapts to unexpected changes in circumstances and re-prioritizes the team's approach and activities. •Plans and prioritizes, establishing a course of action leading to successful achievement of the team's objectives. •Designs and implements new working practices and structures which deliver improvements for the team.