Data Network Operations Tier3, Infrastructure Developer, and Network Services
Our Global Technology Infrastructure Group is filled with innovators who love technology as much as you do. Together, you'll use a disciplined, innovative and cost-effective approach to deliver a wide variety of high-quality products and services. You'll work in a stable, resilient and secure operating environment where you-and the products you deliver-will thrive.
As a member of our Infrastructure Development team, you'll immediately put your love of technology into action. Each day, you and your team will be responsible for making sure our platforms, servers and networks are online and secure. You'll work together, evaluating, selecting, implementing, integrating, maintaining, upgrading, documenting and designing our infrastructure. You'll find new and creative solutions to troubleshoot and resolve issues. Communication is key, both in problem solving with your supervisors and collaborating with your co-workers, as well as other teams in the network.
This position is anticipated to require the use of one or more High Security Access (HSA) systems. Users of these systems are subject to enhanced screening which includes both criminal and credit background checks, and/or other enhanced screening at the time of accepting the position and on an annual basis thereafter. The enhanced screening will need to be successfully completed prior to commencing employment or assignment.
This role requires a wide variety of strengths and capabilities, including: •Ability to articulate and share clear, concise complex technical findings to management in understandable terms
•Maintains proficiency in these key areas:
o Hardware Architecture (performance testing, monitoring, operations)
o Hardware Benchmarking (Agile, program managements, network management)
o Design (compliance, security)
Network Engineering (planning, provision)
•Proficiency in more than one specific infrastructure technology
•Ability to execute with understanding of best practices and JPMC policies top of mind
•Ability to collaborate with high-performing teams and individuals throughout the firm to accomplish common goals
•Proficient in large scale software development in one or more of the programming languages (C, C++, Perl, Python,Java, C#,.Net)
•Ideal candidate will have knowledge in the following Infrastructure automation technologies - Ansible, Puppet, Chef in addition to building APIs and services using REST, SOAP, etc.
•This Tier 3 position will involve day to day incident and problem management of major impacting data issues globally, proactive infrastructure management. The candidate will be strong in Firewall technologies, ideally Fortinet, attending bridge calls, address tickets, and work hand in hand with the Global Networking Services Tier 4/Project Engineering organizations on items such as bug fixes, design changes, and code upgrades.
•Proven experience managing various large-scale enterprise network topologies including LAN, WAN, Wireless, Network Security & Services. Examples include Routers (Cisco - ASR/GSR/Nexus/Juniper) Switches (Cisco), Wireless (Cisco), Transport (Cisco/Ciena). Firewall (Fortinet/Check Point/Cisco), Load Balancers (Cisco and F5), Proxy (Blue Coat). Certifications in these areas preferred.
•Experience in information technology with a focus on Firewall networking; Fortinet Network Security Expert (NSE) certification or equivalent experience is required. Strong background in Packet Capture tools and analysis. (Niksun, ARX/AIX, Endace, and cPacket).
•Able to identify manual operational tasks and develop automation to solve problems in a modern SRE support model.
When you work at JPMorgan Chase & Co., you're not just working at a global financial institution. You're an integral part of one of the world's biggest tech companies. In 14 technology hubs worldwide, our team of 40,000 technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $9.5B annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world.
At JPMorgan Chase & Co. we value the unique skills of every employee, and we're building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you're looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.