Assistant Manager HR Specialist Delivery Assistant Manager HR Specialist Delivery …

Standard Chartered Bank
in Dubai, United Arab Emirates
Permanent, Full time
Last application, 30 Jul 21
Standard Chartered Bank
in Dubai, United Arab Emirates
Permanent, Full time
Last application, 30 Jul 21
Standard Chartered Bank
Assistant Manager HR Specialist Delivery
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities
Pension Management
  • Ensure that all the UAE and GCC Nationals are registered with the Pension authorities.
  • Ensure accurate amount is remitted to Pension Authorities before statutory timelines
  • Maintain the tracker for UAEN & GCC with the latest new joiners & the leavers on monthly basis
  • Ensure that all the UAEN, and GCCN who are eligible for Pension has Ministry of Human Resource labour Card & Contract
  • Monthly reconciliation of the Pension accounts & Invoices as received from regulators.
  • Timely cancellation of pension for UAE and GCC national leavers
Manage Service Delivery activities
  • Handle all HR operational activities
  • Ensure timely update & continuous review of Knowledge management article on MyHR.
  • Governance over GPS teams - Payroll, Pensions, Ask HR, Reports team etc
  • Handle all employee queries on policies, exits, salary, leave, insurance, pension etc
  • Ensure required standards of customer service quality are met consistently, whilst maintaining efficiency and productivity
  • Ensure that all required analyses, statistics and returns are completed accurately and on time.
Maintenance of Central Bank Repository
  • Ensure accurate data is maintained in the UAEASR system as mandated by the Central Bank
  • Add all the new joiners and terminated staff in the UAEASR on monthly basis. Reconcile all the data added to UEASR on quarterly basis
  • Ensure all the EIDs are also captured in the UAEASR system on monthly basis
  • Liaise with CMO, Central bank, L&C etc as and when required to arrange for training, provide access to users, request for approval
Risk Management
  • Identify and articulate forward looking risks for the country
  • Timely completion of the Controlled sample tests
  • Ensure Operational Risk (OR) and Compliance requirements are met.
  • Track availability of important staff details on HR portal like Passport, Emirates ID etc.
  • Identify opportunities and implement plans to achieve continuous improvement.
  • HR qualification or Business-Related Degree
  • Professional Membership in a recognized HR Body e.g. CIPD or SHRM (optional)
  • Sufficient relevant experience within the HR Operations & Pension related activity.
  • Ability to deal with conflicting deadlines and priorities
  • Excellent written and verbal communication skills in Arabic & English
  • Attention to detail

Apply now to join the Bank for those with big career ambitions.

To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.
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