Senior Business Analyst – Payments Way4 Cards Issuing Solutioning

  • Competitive
  • Dubai, United Arab Emirates
  • Permanent, Full time
  • Aston Carter
  • 20 Jan 19

Our client, one of the largest payment solution providers in the Middle East, are seeking a Senior Business Analyst for their Dubai office due to their expanding operations and rapid growth. The successful candidate must have extensive experience within the issuing side of the cards & payments domain, full-cycle delivery, and Way4 systems, while being responsible for determining client specific needs and designing solutions based on client requirements.

Brief Overview of Role and Responsibilities:

Collaborate with Project Management, Marketing and Operation teams to effectively deliver new products and also support existing product
Prepare Business Requirement Document, Functional Solution Document, TBP and Traceability Matrix
Review the functional solution document in conjunction with user requirements and current system setup
Delegate and coordinate with offshore team for functional deliverables
Conduct post implementation reviews, document lessons learned and recommend process improvement required
Resolve queries originating from client and offshore teams
Ensure quality of deliverable to client teams as planned and as per requirements
Provide UAT walkthroughs and involved in obtaining all the required sign offs from all the key stakeholders
Be the primary point of contact for the customer for engagements under your management

Qualifications and Experience:

Experience using Way4 payment processing software
Extensive experience in business analysis within the cards and payments domain on the cards and issuing side
Ability to work within an agile environment, with a good knowledge of project management techniques, analytical tools and processes
Ability to juggle priorities and work under pressure
Background in a bank, payments solutions provider or other fast-paced/complex environment essential
Strong interpersonal skills as expected for dealing with an important client base
Knowledge of any of the following systems would be an advantage; Base 24, VisionPLUS, PRM, DCMS, PCMS, ATM/POS
Degree in computer science or similar technology based subject essential, Masters of Science preferred

The company can offer a competitive salary with a generous relocation package, and the opportunity to progress your career with an industry-leader in the fast-growing payments industry.