EL/PL Claims Handler




Department: Legal




Employment Type: Permanent - Full Time




Location: Leeds




Description



Keoghs are seeking a Claims Handler (CH3) to join their Liverpool team. The claims handler will be responsible for managing a caseload of Public / Employers Liability claims up to a reserve value of GBP 30,000. The handler will manage the claim from inception to settlement pre litigation.




Key Accountabilities

• To proactively manage a caseload of PL/EL claims up to and including reserve limits of GBP 30,000 to conclusion


• Maintain accurate data on relevant case management system


• Comply with set client SLA's


• To attend client review meetings and assist with client project work where applicable


• Undertake appropriate additional tasks provided by the team leader


• Ensure quality service standards and productivity levels are maintained to a high standard


• Report to Team Leader/Claims Unit Service Manager undertaking appropriate additional tasks


• Allocate new claims as and when required


• Carry out supervisory tasks appropriate to level and as per management instructions

Experience, Skills and Qualifications

• Minimum 2 years claims handling experience


• Experience dealing with quantum up to 25k


• Experience in the evaluation, negotiation and settlement of Public/Employers' Liability Claims


• Flexible approach to work


• Supervisory experience is desirable

Benefits

• Davies Incentive Plan


• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)


• Simply Health Care Cash Plan


• WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing


• Death In Service - after 1 years' service


• Pension Contribution based 5% Employee / 3% Employer


• Employee Resource Groups


• Employee Volunteering Programme


• Cycle to Work Scheme*


• Tech Scheme*


• Season Ticket Loan*


• Gym Flex*


• Access to Online Discount Sites


• Discounted Gourmet Society Membership


• Discounted Tickets for Merlin Attractions nationwide


• Discounts at local retail outlets

*after successfully completing probation