Introduction

Since 1973, East West Bank has served as a pathway to success. With multiple locations across the U.S. and China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates' potential for career advancement.

Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and China markets. With a strong foundation, and enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.

Overview

East West Bank is currently seeking a Loan Processor for the Mortgage team. The Loan Processor is responsible for supporting the community lending loan processing function by assisting in the preparation, review, and verification of loan applications. This role works closely with senior loan processors, loan officers, and customers to ensure documentation is complete and accurate while delivering smooth and timely loan experience.

Responsibilities

• Assist in loan file support by reviewing loan applications for completeness and accuracy.
• Collect and organize borrower documentation such as income verification, bank statements, and credit information.
• Processes loan applications for portfolio and Fannie Mae mortgage loans (e.g., opening escrow, ordering title reports, requesting information needed to complete loans)
• Ensure loan files are properly documented and updated in the loan origination system (LOS)
• Maintains system accuracy, issues proper disclosures as required by federal regulatory compliance and reviews rate lock and loan point for accuracy
• Communicate with loan officers, customers, and team members regarding loan status and documentation needed
• Performs other duties as assigned

Qualifications

• Experience in banking and lending required; direct experience in mortgage loan processing with CRA, FHA, and down payment programs assistance preferred.
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Ability to learn loan origination systems (LOS) and internal tools
• Strong analytical and problem-solving abilities
• Ability to handle multiple tasks and meet deadlines
• Good communication and interpersonal skills

• Bilingual or multilingual professional working proficiency is a plus

East West Bank is an equal opportunity employer.

Applicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time.

Compensation

The base pay range for this position is USD $20.00/Hr. - USD $31.00/Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.